Casino FAQ

Welcome to our FAQ page. Here we regularly update frequently asked questions and answers about on the web casinos.

If you do not find an answer here, you can always us.



What is Bank State Branch (BSB) code?

Bank State Branch (BSB) can be used by AUs in the same manner like IBAN Number in the Europe. You are able to read more about it here.

What is my Swift code?
  • Westpac Bank: WPACNZ2W
  • Bank of Australia: BKNZNZ22
  • AAU Bank Australia: ANZBNZ22
  • ASB Bank: ASBBNZ2A
  • AU Bank: KIWINZ22
What happens if i play at a casino that doesn’t support AU$?

Your deposit will automatically be exchanged in to the currency that the casino uses. For example , if you deposit 100 AU dollars at an on the web casino with € as their world wide currency in that case your 100 AU dollars will be exchanged in to euros. Read more how this works, here!

How fast will i get my winnings?

Check the list here below to observe how fast you will get your winnings paid out based on what banking method you are utilizing.

Payment methods offered at online casinos:

Payment serviceWithdrawalWithdrawal timeWithdrawal limit
VISAYES2-6 daysNZ$14,000 per week
Master cardYES2-6 daysNZ$14,000 per week
MaestroYES2-6 daysNZ$ 20,000 per day
SkrillYESInstantNZ$ 20,000 per month
NEtellerYESInstantNZ$ 5000 per month
TrustlyYES2-48 hNZ$5000 per month
SofortYES2-48 hNZ$5000 per month
POliYES2-5 daysOnly via bank transfer
PaysafeCardYES2-48 h$5,500 per year
PayPalYES2-48 hUnavaliable
ecoPayzYES2-48 h$12,000 per month
eCheckYES7-21 daysNo limit
Bank TransferYES3-7 daysDepends on the bank
AstroPayYESInstantNo limit
JetonYESInstantNo limit
What are e-wallets?

E-wallets are electronic wallets (like a bank online) that you can use to pay and receives a commission faster and more secure if you are buying something on the web. Below you can observe the 3 most trusted and used e-wallets in the world:

How to avoid slow payouts?
  • Don’t use bank transfers as a withdrawal method since it takes 1 to 5 working days .
  • Avoid to withdraw bigger amounts at once.
  • Don’t use a withdrawal solutions that you haven’t used for deposits.
  • Avoid to make withdrawals when its Christmas, New Year or other holidays.
Is there a way to speed up my payouts?

Yes, if you become a VIP player at a casino then you definitely can get faster payouts. To become VIP player you will need to make with the casino and inform them that you would like to be their VIP player.

Where can i find casinos with high withdrawal limits?

In our toplist for casinos with high witdrawal limit. Check it out here!

What are IBAN and Swift?

IBAN is an abbreviation for International Bank Account Number. You can read more about it here!

How to find top paying AU online casino sites?

Top paying online casino sites are the the one that offer highest payout rates, meaning players on the web sites have the best possibility of winning. Learn more here.


How does progressive jackpot slots work?

The progressive jackpot is a prize pool that increases with each start the slot machine game, until someone triggers it.

Following the jackpot is triggered, the lucky winner receives the prize, and the jackpot is reset to the starting seed.

There are several types of jackpots, the latest novelty we recorded from Microgaming is with their WowPot progressive jackpot.

Learn more about progressive jackpot slots here!

What is House Edge?

House Edge is what the house , ie the casino has in advantage against players given in %.

Read more about house edge here!

How do I find a game from a specific game provider?

Check out our page for game developers where we narrowed down the world’s most famous game developers.

Pick a developer to see more and visit a set of casinos that offer games from specific game providers.

What is RNG?

RNG stands for random number generator. Read more about it here!

Hos do i find slots with the double up feature?

Easy, we've made helpful tips about double up slots where we show you what online games offers the double up feature and where you are able to play them. Check it out here!

Where can i learn how to play classic table games?

In our live casino section you will see a web link to every table game that's offered within an on the web casino. Simply, follow on on the game to learn how to play it.

What is the best game to play based on winning chances?

Check out this page to learn more about the very best casino games and to find see the game where you as a new player have the greatest odds of winning.

Where can I find the latest game releases?

On our online pokies page you will always find the latests game releases.

What is RTP?

RTP stands for return to player. Read more about RTP here or see our list of the top 10 pokies with highest RTP.

Where can i find top online slots with bonus rounds?

Slots with bonus rounds are slots (pokies) that provide free spins and re-spins rounds after scatter symbols land in your slot reels. Here you'll find a list of the best online slots with bonus rounds.

How can i play online pokies for free?

You can play online pokies for free in either demo mode or with a no deposit free spins bonus. Here is a complete guide on this topic!

Casino bonuses

Is there any casino bonuses without wager requirements?

Yes! There is only a few of them and you can find them all here.

Can i choose not to claim the bonus and should i?

If you don’t understand how bonus wager requirements work you then should not claim a bonus. Start with learning how bonus wager requirements work before you claim a bonus. If you know how wagering requirements work and want to miss out the bonus then you can certainly do this as well. Read more about playing online casino without a bonus here!

What is a no deposit free spins bonus?

This is a free bonus that you can claim just by signing up to the casino with no deposit required. Read more and find the best no deposit free spins here!

What is a cashback bonus?

It is such as for instance a deposit bonus but instead of claiming it when you make your first deposit, you get your bonus first after you have spent your own. Like for example in the event that you spend 10 AU dollars, the cashback casino will provide you with cashback bonus to play with. Read more about cashback bonuses here!

What is a loyalty bonus?
Which casinos have the best rewards?

Casinos with the best rewards – The best AU casino list for players that enjoy a great reward system.

What is casino bonus wager requirements?

This is the amount that a player needs to wager in order to match the bonus wager requirements which can be needed if we should make a withdrawal. Read more about online casino bonus wager requirements here!

What is an exclusive casino bonus and how to claim it?

Exclusive casino bonuses are a special offer that players can just only receive if they register through certain sites (such as casino reviews sites). In some cases, players will have to enter the bonus code indicated in the casino review site offers. Owners of such sites make a handle casinos to be able to provide their visitors with original bonuses offers like match bonuses, no deposit bonuses, free spins yet others. We at newzealandcasinos. nz also offer a list of exclusive casino bonus offers for our visitors.

What is cashspins?

Cash spins are like free spins (extra spins) in bonus form, but without the wagering requirements. You play with your cash spins and may pick out all you win immediately!

responsible gambling

Where can i get help if i have gambling problems?

If you or somebody you know have a gaming problem or even in the event that you suspect you could take the risk-zone then you definitely should seek help right away. Go to this page for more information.

Is it possible to gamble responsibly?

To gamble responsibly players must know their limits and always play limited to fun! When you have doubt that you gamble irresponsibly you should a self-assessment test and learn 7 simple ways to gamble responsibly. See more here!

Where can I go to learn more about the gambling law in Australia?

On this page we have compiled everything about the gaming law in Australia.


What laws and regulations do these online casinos follow?

All online casinos that you find here with us have an approved license from a reliable licensor. Here you can read more about the world’s safest casino licenses online.

How do online casinos work?

We have put together helpful tips where we go through how an online casino operates. We go through alternative party services, laws and how online casinos works.